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Refer a Friend Terms and Conditions

1. Introduction

Welcome to our Refer a Friend Program! By participating in this program, both the referrer (existing or new customer) and the referee (new customer) can enjoy exclusive rewards. By using or sharing the referral link, you agree to these Terms and Conditions.


2. Eligibility

  • The program is open to existing or new Vivo Life UK-based customers.

3. How It Works

  • The referrer must share their unique referral link with friends and family.
  • The referee must use the referral link to make their first qualifying purchase.
  • Once the referee completes a purchase meeting the minimum spend requirement, the referrer will receive their reward.

4. Rewards

  • The referrer will receive a discount or store credit. Check the campaign for the current reward.
  • The referee will receive a discount or store credit. Check the campaign for the current reward.
  • Rewards are subject to change at the discretion of Vivo Life.

5. Restrictions

  • Self-referrals or referrals within the same household are not allowed.
  • Referral rewards cannot be combined with other promotions or discounts unless otherwise stated.
  • Any fraudulent activity or misuse of the program will result in disqualification and potential account suspension.

6. Reward Fulfilment

  • Rewards will be issued within 7 business days after the referee’s successful purchase.
  • If an order is cancelled, refunded, does not meet the minimum requirements, or is suspected of being fraudulent or self-referral, no reward will be issued.
  • Rewards are non-transferable and have no cash value unless stated otherwise.
  • Referrers will be notified via email once their reward is issued.

7. Program Modifications and Termination

  • Vivo Life reserves the right to modify, suspend, or terminate the program at any time without prior notice.
  • If the program is terminated, outstanding rewards may be voided at Vivo Life’s discretion.

8. Privacy and Data Protection

  • By participating in the program, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

9. Liability and Dispute Resolution

  • Vivo Life is not responsible for any technical issues that may affect participation in the program.
  • In case of disputes, Vivo Life’s decision will be final.
  • This program complies with UK consumer laws and regulations.

10. Contact Information

If you have any questions about the Refer a Friend Program, please contact us at hello@vivolife.co.uk.